$5 shipping, always! Whatever size your order...shipping is still just $5.
b&e products are proudly shipped from North Dakota with-in three business days. Most orders are shipped the same day. Orders with large quantities could take longer to ship. Once your order is shipped we will provide you tracking information.
Can I save on shipping and pick up my order? You bet!! We are open Monday evenings from 5:30 pm to 7:00 pm for order pick-ups. You can always stay and smell the candle awhile.
At bumble & earth we take great pride in producing a quality product. We also appreciate our customers immensely. That is why we provide a 30 day money back guarantee, from date of purchase. If 30 days have gone by since your purchase, unfortunately we will not be able to offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 10 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 8801 South Fork Junction Bismarck North Dakota US 58504.
To return your product, you should mail your product to: 8801 South Fork Junction Bismarck North Dakota US 58504.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original shipping cost of return will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.